NammaCivic
📋 How-To Guides

Get it done, step by step

Documents needed, fees, official links and the exact steps — for the civic tasks Bengalureans deal with most.

Identity & Address

Victim of UPI / online fraud? Do this in the first hour

If money is debited by fraud, the first 60 minutes matter most. Call 1930 and file on the cybercrime portal to freeze the funds before they're withdrawn.

🏛️ National Cyber Crime / Bengaluru City Police⏱️ Act within the 'golden hour'
Identity & Address

Change your address on Aadhaar

Update the address on your Aadhaar online via the UIDAI portal using a valid proof of address — usually free if you use a supported document.

🏛️ UIDAI⏱️ 5–10 min online; updated in ~7–30 days
Identity & Address

Change address on Voter ID (within Bengaluru / new city)

Shift your voter registration to your new address using Form 8 on the Voters' Service Portal — free of cost.

🏛️ Election Commission of India / CEO Karnataka⏱️ 10 min online; verification 2–4 weeks
Identity & Address

Change address on Driving Licence / RC

Update your address on a Driving Licence or vehicle Registration Certificate through the Parivahan Sarathi/Vahan portals.

🏛️ Karnataka RTO / Parivahan⏱️ 20–30 min online; 1–3 weeks processing
Electricity

Change name on your electricity (BESCOM) connection

Transfer the BESCOM account into your name after buying/renting/inheriting a property — done at the local BESCOM sub-division or online.

🏛️ BESCOM⏱️ 30–45 days
Electricity

Apply for a new electricity (BESCOM) connection

Get a new domestic power connection through BESCOM's online application with ownership and ID proof.

🏛️ BESCOM⏱️ 7–30 days after document verification
Water

Apply for a new water (BWSSB) connection

Get a metered water and sanitary connection from BWSSB for properties within its service area.

🏛️ BWSSB⏱️ 15–30 days
Property & Tax

Pay BBMP property tax online

Pay your annual property tax to BBMP using your SAS application/PID number — with rebate for early payment.

🏛️ BBMP⏱️ 10 minutes
Property & Tax

Transfer / get a Khata (BBMP e-Aasthi)

A Khata records property ownership for tax. Transfer it to your name after purchase via BBMP's e-Aasthi system.

🏛️ BBMP⏱️ 30–45 days
Certificates

Get a Birth Certificate in Bengaluru

Register a birth and obtain the certificate from BBMP. Free if registered within 21 days; late registration needs extra steps.

🏛️ BBMP — Registrar of Births & Deaths⏱️ Same day to 2 weeks (longer if late registration)
Certificates

Get a Death Certificate in Bengaluru

Register a death and obtain the certificate from BBMP — required for insurance, pension, and property succession.

🏛️ BBMP — Registrar of Births & Deaths⏱️ 3–14 days
Transport

Renew your Driving Licence

Renew a Karnataka driving licence online via Parivahan Sarathi before it expires — a medical certificate is needed once you're 40+.

🏛️ Karnataka RTO / Parivahan Sarathi⏱️ 20 min online; smart-card in 2–3 weeks
Travel & Immigration

Renew / Reissue your Passport

Reissue your passport when it's expiring, expired, has full pages, or your details changed — book a slot at a Bengaluru PSK/POPSK on Passport Seva.

🏛️ Passport Seva (MEA)⏱️ Appointment in days; passport in ~1–3 weeks (Tatkaal faster)
Travel & Immigration

Foreigner registration & visa services (FRRO / e-FRRO)

Foreigners staying in India beyond 180 days must register with the FRRO within 14 days of arrival. Registration, visa extension, conversion and exit permits are all done online via e-FRRO — usually without an office visit.

🏛️ Bureau of Immigration — FRRO Bengaluru (e-FRRO)⏱️ Mostly online; e-Registration often issued without a visit
Travel & Immigration

Get a Police Clearance Certificate (PCC)

A PCC certifies you have no adverse record — needed for long-term visas, residency, immigration and many overseas jobs. Apply through Passport Seva.

🏛️ Passport Seva (MEA) / Police⏱️ Appointment in days; PCC after verification
Identity & Address

Apply for / correct a PAN card (incl. instant e-PAN)

Get a new PAN, fix details, or download an instant e-PAN free using Aadhaar — required for taxes, banking and large transactions.

🏛️ Income Tax Dept (Protean/NSDL & UTIITSL)⏱️ Instant e-PAN in minutes; physical card ~15 days
Certificates

Income, Caste & Residence certificates (Seva Sindhu / Nadakacheri)

Apply online for income, caste, residence/domicile and other certificates from the Karnataka government — delivered within a Sakala time guarantee.

🏛️ Karnataka (Atalji Janasnehi / Nadakacheri / Seva Sindhu)⏱️ Sakala timeline (typically ~7–21 working days)
Identity & Address

Apply for / update a Ration Card (AAHARA)

Apply for a new ration card, switch APL/BPL, or add/remove members through Karnataka's AAHARA Food & Civil Supplies portal.

🏛️ Karnataka Food, Civil Supplies & Consumer Affairs (AAHARA)⏱️ A few weeks after verification
Property & Tax

Get your e-Khata (BBMP e-Aasthi)

e-Khata is the digital, single-source property record on BBMP's e-Aasthi portal. A final e-Khata is now essential for property registration, sale and loans. Verify your draft e-Khata, submit for final, and download — often within 2–3 days, free from your own login.

🏛️ BBMP / Greater Bengaluru Authority — e-Aasthi⏱️ 2–3 working days if documents are in order
Property & Tax

Add a new property to property tax (SAS) & get your papers

Just bought or built a property? Get it onto the BBMP tax rolls under the Self-Assessment Scheme (SAS), generate your PID/application number, pay the first tax, and collect the papers (tax-paid receipt, khata) you'll need later.

🏛️ BBMP / GBA — Revenue⏱️ Same day to file SAS online; khata/e-Khata separately
Business & Money

Register for GST in Karnataka

Register your business for GST online on the national portal — needed once turnover crosses the threshold (₹40 lakh goods / ₹20 lakh services), or voluntarily. Karnataka jurisdiction is handled by the Commercial Taxes Dept.

🏛️ GST (CBIC) / Karnataka Commercial Taxes⏱️ ARN immediately; GSTIN typically in ~7 working days
Transport

Get, recharge & manage your FASTag

FASTag is mandatory for toll payment. Buy one from an issuer bank or app, complete KYC, affix it on your windshield, and recharge — one tag per vehicle. An optional annual pass exists for private vehicles on national highways.

🏛️ NHAI / NETC (National Electronic Toll Collection)⏱️ Instant to a few days (KYC dependent)
Travel & Immigration

Yellow Fever vaccination in Bengaluru (Kenya & Africa travel)

Travelling to Kenya or other yellow-fever-risk countries? You need a Yellow Fever vaccine and the international 'Yellow Card' certificate (ICVP) — given only at government-authorized centres. In Bengaluru that's the Public Health Institute. Get it at least 10 days before you travel.

🏛️ MoHFW / Authorized Yellow Fever Vaccination Centre (YFVC)⏱️ Single dose; certificate issued same day. Plan ≥10 days before travel.
Certificates

Register your marriage in Karnataka (Kaveri)

Register your marriage and get the official certificate via the Kaveri (2.0) online portal — book a Sub-Registrar appointment, upload documents, appear with two witnesses, and download the digitally-signed certificate.

🏛️ Karnataka Dept of Stamps & Registration (Kaveri Online)⏱️ Appointment in days; certificate same day after verification
Business & Money

Shop & Establishment registration (e-Karmika)

Any shop or commercial establishment in Karnataka must register under the Shops & Commercial Establishments Act, 1961 via e-Karmika — usually within 30 days of starting. Valid 5 years.

🏛️ Karnataka Dept of Labour (e-Karmika)⏱️ A few days online
Certificates

Register your pet dog (BBMP licence)

Pet dog registration is mandatory in Bengaluru. It's a low-cost annual licence tied to anti-rabies vaccination — and free for indigenous and rescued dogs.

🏛️ BBMP — Animal Husbandry / Bangalore Pets & Animal Licensing⏱️ Online; issued after verification
Certificates

Legal Heir Certificate (after a death)

After a family member's death, a Legal Heir Certificate identifies the rightful heirs — needed for pension, gratuity, PF, insurance and some transfers. Apply via Nadakacheri. (Banks/securities may instead need a court Succession Certificate.)

🏛️ Karnataka Revenue — Nadakacheri / Atalji Janasnehi Kendra⏱️ Sakala timeline (typically ~2–3 weeks)
Property & Tax

Register a rent / lease agreement (e-stamp)

Rent agreements of 12 months or more should be registered (on e-stamp paper) to be fully enforceable. Shorter ≤11-month agreements are commonly notarized — but a registered agreement protects you better.

🏛️ Karnataka Dept of Stamps & Registration (Kaveri / e-stamp)⏱️ Same day to a few days